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Mystery Audit & Surveys

Mystery Shopping is aimed to determining the prevailing market operating price of the products and analysing other parameters covering customer experience providing objective reporting leading to meaningful action points.

Prevailing Market Operating Price
Brand Compliance
Customer Experience Rating
Competition Preference by Sales persons
Service Level Quality Assurance
Store Ambience
Schemes Effectiveness Audit
Customer Follow up
Market pulse
Competition information
Surprise Stock Audits

Sourcing, training and deployment of Diverse Shoppers
Conducting Mystery Audit for the outlets
Data Collection
Useful MIS and Analytical reports
Use of Latest technology & Software
Developing detailed reports on market price, price variations, customer feedback, hygiene, etc.
Developing a network of skilled freelance auditors conversant with the products.

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